# Mobile mode is view-only

### User empathy map

- New map
- Start from template
- Share
- Duplicate Map
- Export map

### Basic card

A card is the basic unit. It can represent anything -- a person, place, object, or any idea at all

### List card

A card with some items in a list

### Region

Use regions to identify sections of the canvas

### Relationship

Drag the endpoints of the relationship tool to attach it to two cards and relate them

### Perspectives

Filter and describe cards from unique points-of-view

### Attributes

Categorize and filter cards in this map by metadata

### Waypoints

Present your ideas in a walk-through of your map

### Explain

Add a note about from the perspective of

### What do they need to do or accomplish?

### Who are we empathizing with?

### What do they think and feel?

### What do they hear and from who?

### What do they do (where, when, and why)?

### Pains (frustrations and obstacles):

### What do they say and to who?

### Gains (goals, needs, and measure of success):

Position and resize the waypoint to include the content you want to present.